Choosing a Contractor

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You should select a window company who has a reputation for service and stability – and provides a warranty on their products. Make sure they care about the quality of their product.

What questions should I ask my contractor/installer?

  • How long have you been in business? (Generally speaking, the longer the better.)
  • How many projects like mine have you done before?
  • Can you give me examples, show me photos, supply references, etc.?
  • Will your employees do the work or do you subcontract?
  • Will a person from your company personally be on site while the work is done?
  • Are you a member of any industry organizations?

Other considerations:

  • Avoid unlicensed contractors/installers.
  • Avoid contractors who show up at your doorstep unannounced or contact you through telemarketing.
  • Avoid contractors who engage in high pressure sales pitches, whose promises appear “too good to be true,” or whose references can’t be reached.
  • Avoid contractors who tell you there’s no need for a written contract. It’s a good idea to get a written contract for all projects.
  • In assessing the estimates that you get from contractors, don’t always go with the low bidder or price. A higher price may be worth it if the contractor is the most experienced, will use better materials, will do a better job, and keep to an established timeline.
  • Beware of an extremely low bid. It may be an indication that the contractor is overeager for your business, made a mistake in preparing the bid or is not including all the work quoted by other bidders.